Shipping policy
Thank you for shopping with Demure Designs! We are committed to delivering your orders quickly and reliably. Please read the following details to understand how shipping works with our store.
Order Processing Time
All orders are processed within 1–3 business days after purchase (excluding weekends and holidays).
Processing includes order verification, quality inspection, packaging, and preparing your items for shipment.
Shipping Methods & Delivery Time
Once your order has been processed, delivery time depends on the shipping method selected at checkout:
Standard Shipping
-
Domestic (within the same country): 5–10 business days
-
International: 10–20 business days
Express Shipping
-
Domestic: 2–4 business days
-
International: 4–8 business days
Delivery estimates are based on business days and do not include processing time.
Shipping Rates
Shipping costs are calculated at checkout based on:
-
Destination address
-
Weight and size of the package
-
Chosen shipping method
Promotions or free shipping offers will be applied automatically when eligible.
Tracking Your Order
Once your order ships, you will receive a shipping confirmation email with a tracking number.
You can use this number to check your order’s status at any time.
Customs, Taxes, and Duties
International customers may be subject to import duties, taxes, or customs fees depending on the destination country. These charges are determined by local customs authorities and are the responsibility of the recipient. Demure Designs is not responsible for additional fees incurred.
Lost or Delayed Packages
If your order has not arrived within the estimated delivery time:
-
Check your tracking information first
-
Contact our support team at [ demuredesgins@gmail.com.] for assistance
We will work with carriers to help locate and resolve any delivery issues.
Shipping Policy Updates
Demure Designs may update this Shipping Policy from time to time. Please review this page periodically for any changes.
